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Wendy Scott's avatar

Love it. So much good advice in this article.

I particularly like the emphasis on creating a no blame culture. If people are worried about punishment or criticism, they are unlikely to speak up.

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Kathy Wu Brady's avatar

Thanks, Wendy!

We sometimes forget as leaders that blame and accountability are not the same. When we blame, we are focused on pointing the finger and seeking retribution.

When we hold people accountable, we are setting expectations around responsibility and seeking engagement.

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Wendy Scott's avatar

Yes. And we help and coach them when they make mistakes.

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Val Garner's avatar

Lots of thought-provoking concepts here. It's too bad that so many work relationships really do have alot of fear and/or distrust aspects. Makes for a tough working environment.

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