Uncertainty Isn’t the Problem — Reacting to It Blindly Is
Lead with clarity, calm, and courage—even when everything feels up in the air.
Every day, I hear the same refrain from the leaders I work with:
“Everything is changing so fast—I don’t know where to focus.”
You’re not imagining it. The landscape is shifting by the hour.
One moment, you’re greenlighting a hire. The next, the budget's frozen.
A new executive joins. Another one leaves.
One division hits their targets. Another starts talking restructuring.
Add the ever-growing weight of global conflict, economic pressure, and AI innovation, and it’s no wonder leaders are exhausted.
It isn't just uncertainty. It’s whiplash.
But here's the truth:
Coping with uncertainty has always been part of leadership.
What’s changed is the pace, the volume, and the emotional toll it takes on all of us—especially on those who care deeply about leading well.
If you feel like you’re running on empty trying to stay ahead of it all, you’re not alone. But you do have a choice.
You can’t eliminate uncertainty.
But you can change how you respond to it—and that’s where your power lies.
Step 1: Look in the Mirror
Your energy sets the emotional temperature for your entire team.
If you’re frantic, your team will scramble. If you’re grounded, they can focus.
So let’s start with what you can control: your internal state.
When you anxiously disrupt your team’s rhythms to gather intel or schedule unnecessary meetings, it isn’t just your calendar being thrown into disarray. It’s your team’s too. The cost? Energy, trust, and progress.
This isn’t new. We’ve seen similar dynamics during every major crisis of the last 25 years: the tech bust in 2001, the housing crisis in 2008, the pandemic, and racial reckoning in 2020.
In those moments, leaders either intentionally created space for teams to experiment, or unintentionally transferred their stress, increasing the pressure on their teams and shutting down creative thinking.
The difference often came down to one thing: emotional self-awareness.
Skilled leaders who can recognize their fear response, name it, and pause instead of react. They stay in the driver’s seat.
It’s not that they don’t feel fear. They do. We all do. But they don’t get swept away by it.
It’s like watching a movie versus realizing you’re watching a movie. Once you see yourself in the scene, you can step back and choose a different script.
Step 2: Focus on the Fundamentals
After you ground yourself, it's time to ground your decisions.
Before reacting to the latest news or trend, review your fundamentals:
Mission – Is your purpose still relevant?
Financials – Are you seeing signals of strength or risk?
Culture – Are your values and behaviors still aligned?
Performance – Are your goals still the right ones?
Market Landscape – What’s shifted with your customers, competitors, or partners?
It might feel mundane in a moment of crisis, but this step brings you back to what’s real.
If nothing fundamental has shifted, maybe the chaos is just noise.
But if you do spot a real shift? Now you’re ready to take action—not from fear, but from clarity.
Step 3: Prioritize & Reframe the Challenges
Based on your review of the fundamentals, outline the 3–5 most important potential challenges. This is a quality, not a quantity exercise. Don’t aim for volume. Aim for what you think are the most critical issues that could materialize.
By choosing only 3-5, you are helping your team focus. You can’t solve everything. The more you try to tackle, the fewer resources you can devote to each.
Now, take each and reframe it as an opportunity. This single act switches off the fear response in your brain and starts to activate creativity and innovation. This shift will transform how your team engages and lead to far better options than if they stayed in fear.
Step 4: Delegate to the Work
This was one of the hardest lessons I had to learn as a leader.
For years, I held onto beliefs like:
If I didn’t generate the idea, I wasn’t worthy. If I delegated, I was unfairly pushing the work onto others. If I didn’t understand every detail, I wasn’t qualified to lead.
All of that was fear talking. And that fear slowed me down, limited my team, and made everything harder.
Real leadership means knowing when to step back.
Let your team own the work. They’ll grow. You’ll get better results. Everyone wins.
To find the best solutions, create two different teams: one that will address the upside and one that will address the downside.
Opportunity Team: Bring together your most creative, reliable, strategic, and resilient thinkers. Give them as much leeway as possible so that they can generate bold, actionable ways to address the 3-5 opportunities.
Risk Team: Create a smaller crew of your best compliance, ops, finance, and legal minds. Their task: imagine the 5–10 worst-case scenarios that will negatively impact the business. Then map out prevention plans and early-warning KPIs.
Both teams are essential. By having them parallel path their work, you will generate even more insights. Mix the ideas together to generate even more options.
Step 5: Select the Options to Test
As you review options from each team, assess them for viability, relevance, and resourcing needs. You don’t have to implement any of them, and you can test several at once if you feel it makes sense.
Don’t be too rigid in this step.
You can’t do it all, but you also can’t beprecious.
You are solving for what you don’t know. By definition, you won’t have enough data to be sure about your path, so stop trying to achieve false precision.
Taking a step forward is success.
Step 6: Checkpoints, Not Certainty
You won’t get everything right. That’s not the goal.
The goal is progress.
Set regular checkpoints to evaluate:
What are we learning?
Are we still focused on the right issues?
Should we pivot, pause, or keep going?
Your playbook should evolve. That’s not failure. That’s responsiveness. That’s leadership.
Every failure during this period is data and information to make your approach stronger. That’s the win.
Step 7: Celebrate & Re-energize
When people are solving hard problems in chaotic times, the biggest threat isn’t failure—it’s burnout.
Burnout doesn’t come from working hard. It comes from feeling like the work doesn’t matter.
So celebrate the learning. Acknowledge the effort. Make your people feel seen.
Most of the best work your team does will not yield a final product. The progress will be indirect. That’s okay. That’s innovation.
It won’t feel satisfying and the results will take time.
When done right, this approach becomes a living system that helps you stay clear-headed, focus your energy, and turn fear into strategy.
Key Takeaways
You can’t protect your team from uncertainty. But you can lead them through it.
Here’s how:
Master your internal state. Pause and reflect before reacting.
Assess your fundamentals. Mission. Money. Culture. Goals. Market.
Reframe your top challenges. Turn them into opportunities.
Delegate wisely to your teams. You’re not supposed to do it all. Tackle opportunity and risk in tandem.
Create checkpoints. Reflect, adapt, and evolve in real time.
Celebrate learning. That’s how you fuel progress.
You don’t need certainty to make meaningful change. You just need courage, focus, and a plan.
And you already have all three.
Trust in yourself and trust in your team. You can’t and you won’t ever create certainty.
But you can make uncertainty feel less daunting and give your team a playbook to successfully navigate the twists and turns ahead.
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May you lead without limits,
I love this, Kathy. The way you respond and the emotions you project are picked up by your employees and everyone around you. Self-awareness is so important.
I also agree that during difficult times, those who genuinely care about their leadership and its impact on others tend to suffer the most.
You’re absolutely right about burnout. It's that moment when you realize what you’re doing no longer matters or fulfills you in any way.